Customer Service

Info@artstudiosjensen.com

Terms and conditions:
Free shipping
Processing time: 1 day.

Delivery Times:

1-3 business days for Denmark

5-10 business days (Europe)

7-14 days (rest of world)

Free pick up in Vejle

Returns and or Exchange policy:

please contact us up to 14 days after the date of purchase.
Buyer is responsible for the integrity of the product and costs.
The payment will be refunded up 24 hours of receiving the product.

Customer Service and Shipping Policy

1. Free Worldwide Shipping
   We are proud to offer Free Worldwide Shipping on all original artworks. The price listed on our website is the final price for the artwork, and no additional shipping or handling fees will be added at checkout.
2. Packaging & Protection
   Each artwork is handled with the utmost care and packaged according to professional gallery standards. We use high-quality, acid-free materials and reinforced boxing to ensure your piece arrives in perfect condition, regardless of the destination.
3. Fully Insured Delivery
   For your peace of mind, every shipment is fully insured. In the rare event of damage or loss during transit, we take full responsibility for resolving the issue and ensuring you are not at a loss.
4. Order Processing & Delivery Time
   Processing: Orders are typically prepared and dispatched within [3-5] business days.
   Delivery: Shipping times vary by location, but most international orders arrive within [7-14] business days. A tracking number will be provided as soon as your artwork is on its way.
5. Customs, Duties & Taxes
   While shipping is free, please note that international orders may be subject to local import duties and taxes depending on your country's regulations. These charges are the responsibility of the recipient and are not included in the artwork price.
6. Authenticity Guaranteed
   Every original piece comes with a signed Certificate of Authenticity, ensuring the long-term value and provenance of your investment.

Thank you in advance for contacting us. We appreciate your choice and look forward to assisting you. You can also find more information on our social media.